Reference

Terms That Govern Your 8baje Account

These terms set out what you agree to when you open and use an 8baje account — covering deposits via bKash, Nagad and Rocket, game access, withdrawals and account conduct.

Account eligibility appliesbKash, Nagad, Rocket coveredJurisdiction-dependent accessSubject to local law

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What These Terms Actually Cover

8baje Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on 8baje, you confirm that you are of legal age in your jurisdiction and that online gaming is permitted under the laws that apply to you. We do not determine eligibility on your behalf — that responsibility sits with you. These terms

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apply to every action you take on the platform: depositing funds through bKash, Nagad or Rocket; placing wagers on slots, live casino tables or sports markets; requesting withdrawals back to your registered mobile wallet; and contacting our support team. We may update these terms when our
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services change or when regulatory requirements shift. When that happens, we will notify you through your registered account. Continued use of the platform after a notice period means you accept the revised terms. If you disagree with any update, you should close your account before the
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changes take effect. These terms do not override any applicable local consumer protection law — where local law gives you stronger rights, those rights stand.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account rights, our support team handles terms-related queries through the channels below. We aim to respond to written queries within one business day. For urgent account issues — such as a disputed transaction via Nagad or a withdrawal hold — live chat is the fastest path.

YOUR ACCOUNT RIGHTS

How We Handle Your Account and Data

Your account data — including wallet details for bKash, Nagad and Rocket, transaction records and login history — is held securely and used only to operate your account and meet our compliance obligations. We do not sell your personal data to third parties. You can request a copy of the data we hold on you, ask us to correct inaccurate records, or close your account at any time through the account settings page. Account closure requests are processed within a reasonable period, and any remaining wallet balance is returned to your registered payment method after verification.

Data Retention

We keep your account and transaction records for as long as required by applicable law, then delete or anonymise them securely.

Account Security

Each login to 8baje is protected by OTP verification sent to your registered mobile number, reducing unauthorised access risk.

Data Access Requests

Submit a data access or correction request through the support email in your dashboard; we respond within the period local law requires.

Account Closure

Close your account any time from settings. Remaining balances are returned to your bKash, Nagad or Rocket wallet after identity verification.

Common Questions About These Terms

These are the questions we hear most often about how our terms work, what your rights are, and how account rules apply to payments and access.

These terms apply to anyone who opens or uses an 8baje account. Access depends on your local law and eligible region — you are responsible for confirming that online gaming is lawful where you are.

We notify you of material changes through your registered account before they take effect. Continuing to use the platform after that notice period means you accept the updated terms.

Every deposit and withdrawal — whether via bKash, Nagad or Rocket — is governed by these terms alongside the payment provider's own conditions. Both sets of rules apply at the same time.

We retain records for the period required by applicable law, then delete or anonymise them. Your remaining wallet balance is returned to your registered mobile payment method after verification.

Contact us via live chat for urgent payment disputes, or email us for formal complaints. Include your account ID and the transaction reference so we can investigate promptly.

No. Where local law in Bangladesh gives you stronger rights than these terms provide, those legal rights stand. These terms operate alongside applicable law, not above it.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Govern Your 8baje Account

Reach Us About These Terms

How We Handle Your Account and Data

Data Retention

Account Security

Data Access Requests

Account Closure

Common Questions About These Terms

01 Who do these terms apply to?

02 Can 8baje change these terms without notice?

03 How do the terms apply to my bKash or Nagad deposits?

04 What happens to my account data if I close my account?

05 How do I dispute a transaction or raise a formal complaint?

06 Do these terms override local consumer protection law?

Terms & Conditions

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